Shipping Policy

Last Updated: October 29, 2026

Thank you for shopping with Gevlii. We offer a changing selection of discounted clothing, seasonal apparel, and fashion essentials. This policy explains how orders are processed and delivered.

1. Shipping Costs

Available shipping methods and charges are displayed during checkout. Any free-shipping offer, eligibility requirement, or minimum purchase amount will be stated on the website or at checkout.

2. Order Processing

Orders are processed after payment authorization and any necessary order verification. Processing times may vary depending on product availability, order volume, weekends, and public holidays.

The processing estimate displayed at checkout or in your order confirmation, if provided, applies to your order.

3. Delivery Estimates

Delivery estimates, where provided, are displayed on the relevant product page, at checkout, or in order communications. Actual delivery times may vary by destination, carrier, fulfillment arrangements, weather, public holidays, and other circumstances.

A delivery estimate is not a guaranteed date unless expressly stated otherwise. Any mandatory delivery rights under applicable law remain unaffected.

4. Order Tracking

When tracking information is available, we will send it to the email address associated with your order. Carrier tracking may take time to become active or update after dispatch.

For tracking assistance, email rahulleandres44658@hotmail.com and include your order number.

5. Address Accuracy

Customers should provide a complete and accurate shipping address, including the recipient's name, street address, unit number where applicable, city, state or province, postal code, and country.

If you notice an error, contact us promptly. Address changes cannot be guaranteed after fulfillment begins or a parcel has been dispatched.

6. Delayed Shipments

Delays may occur due to carrier operations, severe weather, peak shopping periods, public holidays, customs processing, or other circumstances. Contact us if your shipment appears significantly delayed so we can review the available information.

7. Lost, Damaged, or Missing Orders

If a parcel appears lost, arrives damaged, or is marked delivered but cannot be located, contact us with your order number and available tracking details. Photos of damaged packaging or products may help us review the issue.

We will investigate where appropriate and provide a resolution in accordance with our store policies and applicable law.

8. Split Shipments

Items in one order may arrive in separate packages if fulfillment arrangements require it. Separate tracking numbers may be provided when available.

9. International Orders

Where international shipping is available, customs duties, import taxes, brokerage fees, or other destination charges may apply. Any charges collected by Gevlii will be disclosed at checkout where applicable. Other charges may be imposed by customs authorities or service providers, subject to applicable law.

10. Returns and Undeliverable Packages

Please refer to our Return & Refund Policy for return eligibility and refund procedures. Contact us before sending a return to obtain the correct return address.

If a package is returned as undeliverable, we will review the circumstances and available options with the customer.